Accommodation Supervisor

in

Permanent

Kerry

Posted 23 September, 2022

Career Vision Recruiters is currently recruiting for accommodation supervisor to join a team of enthusiastic people dedicated to delivering an exceptionally high standard of service to our guests. The accommodation supervisor will report to the accommodation manager.

Key Duties and Responsibilities but not exclusive to:

  • Monitor standard of work within the Accommodation Department, ensuring the highest quality.
  • To oversee and check bedrooms, cottages, villas and public areas on a daily basis to ensure they are to the required AA 5 red star standard for our guests.
  • Lead and direct the team of accommodation assistants and organise the team duties on a daily basis.
  • To ensure all departmental checklists are completed and checked daily by supervisor before going off duty.
  • Be part of the training and coaching of all team members.
  • Ensure compliance with all statutory requirements including, H&S and HACCP regulations both internally and externally.
  • Oversee the cleanliness of rooms division and all public areas in the hotel including villas and cottages.
  • Liaise with the maintenance department to ensure that any issues are recorded, rectified in a timely manner.
  • To ensure that all departmental standards are being maintained in accordance with the SOP manual and grading criteria.
  • To ensure that the standard of personal hygiene and presentation is maintained at all times in the department.
  • Ensure all guest queries are handled promptly and efficiently
  • To use initiative in relation to the speedy resolution of guests queries or problems
  • To maintain good communication with the front office department as required.
  • Be aware of the security of the premises at all times both in terms of the access to the hotel and hotel property.
  • Be aware of fire safety, the evacuation system and safe handling of fire in case of emergency.
  • To follow the hotel policy on lost property at all times
  • To be able to deal with problems and complaints in the accommodation managers absence.

Requirements:

  • 1-2 years’ experience within an accommodation department at team leader and or supervisory level.
  • Excellent organisational skills.
  • Excellent communication skills.

All applicants must have permission to work in Ireland.

For more details on this exciting position please feel free to contact Jenny at Career Vision Recruiters or apply through the link in confidence.



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