Assistant Restaurant Manager

in

Permanent

Dublin

Posted 25 December, 2022

Career Vision Recruiters are currently recruiting an Assistant Restaurant Manager for this popular South Dublin 4* Hotel. Reporting to the Restaurant Manager, this is a hands-on role responsible for helping to build a strong, cohesive team focused on creating memorable experiences for each customer.

MAIN RESPONSIBILITIES

  • To report for duty on time and well presented
  • To ensure customer needs are anticipated and satisfied to the high standards
  • To carry out duty Management shifts as required
  • To develop, maintain and implement appropriate policies and procedures to support high standards of customer service and anticipation of guest needs
  • To maximise sales and implement upselling procedures in the Restaurant
  • To promote a helpful and professional image to guest
  • To handle guest complaints in a professional and helpful manner
  • To adhere to company accounting standards
  • To implement and adhere to stock control procedures in your department
  • In the absence of the Restaurant Manager to control the wage budget for the Restaurant through effective planning of the weekly roster
  • To be responsible for the TMS function for your department
  • To carry out team meetings in your department
  • To carry out performance appraisals for your team in accordance with company procedures
  • To ensure wine supplies for the hotel are sufficient at all times
  • To develop a high level of wine knowledge and provide relevant advice to guests
  • To ensure all customer accounts are settled in full in an accurate and timely manner
  • To become and remain familiar with the operation of the Restaurant computer system
  • To maximise the usage of the Restaurant computer system
  • To ensure adequate staffing levels for your department in accordance with budget
  • To develop, update and adhere to the SOP for your Department.
  • To develop, maintain and implement appropriate recorded training (recorded on TMS system) for your department including departmental induction and SOP
  • To motivate staff and develop their ability to anticipate customer needs
  • To develop and maintain a team structure in the Restaurant
  • To work as part of a team within the management structure
  • To implement appropriate initiatives to maximise staff morale in your department
  • To ensure company communication systems are in place in your department
  • To implement company human resources policies & procedures including but not limited to recruitment and selection, grievance and discipline, performance appraisal, communication and reward management
  • To ensure and maintain security of cash, credit cards and floats
  • To attend management meetings
  • To provide management information as required
  • To report accidents in accordance with company procedure
  • To ensure all maintenance requirements in your department are handled in accordance with company procedures
  • To implement company procedure in the event of fire or emergency
  • To implement and maintain hygiene standards as set out by the Company
  • To adhere to company Health and Safety policy and current Health and Safety legislation
  • To take part in company internal and external training as required
  • To carry out any reasonable requests by Management

For more information regarding this role contact Sandra at Career Vision Recruiters in confidence

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