Conference and Banqueting Manager
in
Kildare
Posted 5 December, 2022
Career Vision Recruiters are currently recruiting for a full-time Conference and Banqueting Manager for a 4* Hotel in South Dublin.
The C&B Manager strives at all times to exceed expectations of all guests within the hotel and does so in a pleasant and efficient manner in accordance with the standards of the hotel.
To provide a friendly and efficient service within the Food and Beverage Department. To always deliver exceptional friendly service, to every guest. To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike.
Role Specific Duties:
- To liaise closely with the Sales and Marketing team regarding all events.
- To set and implement all Food and Beverage standards as agreed with the General Manager
- To ensure that all guests are met on arrival and all needs catered for
- To ensure that all costs are controlled, particularly wages
- To build a strong and professional working relationship with the General Manager and all HOD’s of the hotel.
- To liaise closely with the Head Chef regarding food quality, in reviewing menus and standards for all food service areas on an ongoing basis, ensuring that the standard consistently meets the expectations of customers.
- To carry out effective recruitment of employees within the Hotel, ensuring the right people with the right skills are in the right place at the right time, controlling labour costs to budget.
- To work closely with HR concerning recruitment and appraisals and follow the company procedures in this area
- To ensure that staff are fully trained in the delivery of the agreed standards
- To comply with all Health and Safety regulations
- To ensure staff are correctly uniformed and presented to the highest possible level
- To carry out Duty Management as required and assist in other areas of the hotel as required
- To attend weekly management meetings and feedback all relevant information to the team
- To ensure a 4-star standard is maintained at all times and to strive to constantly exceed customer expectation
Additional Duties:
- To always ensure excellent customer service.
- To always ensure professionalism and integrity when communicating with both internal and external guests.
- To make certain that the four-star standard of the hotel is portrayed in all your actions and dealings with internal and external guests alike.
- To always establish and maintain a good working relationship with your colleagues and management.
- To have total product knowledge of each property’s services and facilities, and a complete knowledge of the property
For more details on the role please feel free to contact Sandra in confidence
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