Deputy General Manager

in

Permanent

Clare

Posted 2 June, 2022

We are looking for a Deputy General Manager to work closely with our General Manager on the day to day operations of the hotel. This is an excellent opportunity for someone looking to further their career in hospitality.

Job Description:

  • To carry out Duty Management shifts and to be actively involved in daily operations in a “hands on” capacity.
  • To monitor daily operations in the Hotel liaising with all relevant HODs to ensure that all departments are staffed effectively and are organised to meet daily business needs.
  • To be familiar with and monitor standards, grooming, product quality and hygiene in each department – taking corrective action where necessary.
  • To actively promote a high level of “team ethos” between departments to ensure that all areas work together for the benefit of the guest, personal satisfaction and the Hotel.
  • To ensure that the General Manager is made aware of any relevant issues, complaints or problems that may arise and that appropriate action is taken to resolve these.
  • To ensure the property is well maintained.
  • To comply with statutory standards, to ensure that all laws and company regulations are maintained.
  • To be familiar with all departmental GAP analysis standards, to ensure these are met consistently throughout the hotel.
  • To be familiar with and assist in monthly stock-takes.
  • To monitor and control all billings systems and manage costs within all departments ensuring discrepancies are investigated and clarified.
  • To ensure that operational training is taking place on a regular basis and that training is recorded.
  • To carry out performance appraisals and workplace assessments as required.
  • To ensure staff levels are in line with business demands maintaining budgeted wage costs.
  • In conjunction with Human Resources to recruit friendly staff with an appropriate level of skill in line with company procedure.

Ideal Candidate

  • Strong background in food & beverage
  • Be focused on standards and attention to detail.
  • Be organised, efficient and systematic in work procedures.
  • Be self-motivated, have excellent communication and interpersonal skills.
  • Have a good ability to lead and motivate.



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