Job Summary
Client
Experienced Hotel Receptionist
Client
Front Office & Revenue
Due date
Status
€13.00-€14.00 per hour

Experienced Hotel Receptionist

Career Vision Recruiters are currently looking for an experienced and energetic Receptionist to join the team of a 4* Hotel in Co. Kildare. We are currently seeking an enthusiastic, hardworking, and motivated individual with a positive can-do attitude, friendly personality when dealing with customers and genuinely enjoy working as part of a team. Knowledge of using HOTSOFT Reservations system is required.

 

Key Responsibilities

  • Greet and welcome the guests to the Hotel and provide excellent customer service.
  • Making reservations and take payments for future bookings.
  • Answer any queries the guest may have on in house facilities and tourist information
  • Check-in and check-out guest’s accordance with company standards.
  • Provide keys, show guests to room, and deliver luggage as required.
  • To communicate any enquiries to the relevant department in a timely manner, ensuring that all information is correct.
  • Knowledge of using HOTSOFT Reservations system – (Cash Balancing, Printing of Revenue Report, Posting of Room Charges)
  • Deal with all calls and emails efficiently and effectively.
  • Deal effectively with all queries relating to your shift as required.
  • To respond to any telephone or email reservations enquiries and ensuring that all queries are responded to in a timely and professional manner.
  • Ensuring billing is correctly carried out to the hotel standards.
  • To assist other departments if required with basic tasks.
  • Participate with training and coaching of team members as required.
  • To be fully aware of and strictly adhere to Health and Safety, fire, and security

 

The ideal candidate for this position

  • A minimum of 1 years’ experience in a similar role is required.
  • Knowledge of using HOTSOFT is required
  • Excellent customer care and communications skills
  • Excellent command of the English language both written and oral is essential
  • Highly motivated
  • Must have good customer service experience.
  • Be self-motivated and a team player.
  • Must be prompt and reliable.
  • Be flexible with regards to working hours and be available for weekend work

 

For more details on this exciting position please feel free to contact Karen at Career Vision Recruiters or apply through the link in confidence.

INDHOS

Job Types: Full-time, Permanent

Salary: €13.00-€14.00 per hour

 

Schedule:

  • 8 hour shift
  • Weekend availability

 

Experience:

  • Reception: 1 year (required)

 

Work Location: In person

Reference ID: KLR

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