Front of House Manager

in

Full Time

Dublin

Posted 3 November, 2022

Career Vision Recruiters are currently recruiting for a Front of House Manager who is highly motivated, well organized and passionate in delivering memorable experience.

About the position:

  • To ensure a smooth, prompt and effective service to all guests.
  • All guests are to be attended to according to their individual needs and the service will be conducted in line with all hotel standards.
  • Ensures maximum compliance with the Company’s guest service standards, to maintain and enhance Rooms Division profitability.
  • Directs and controls the activities of the Front Desk, Guest Services, and Nights teams. Acts as the manager on duty in the hotel when senior managers are not available.
  • Will manage shifts at the Front Desk and oversee all scheduling for the front office division.

Ideal candidate will possess:

  • Ideally the candidate will have at least 2 years hotel Front Office Management experience.
  • Extensive knowledge of all hotel departments and their functions and responsibilities
  • Effective decision-making skills and strong problem-solving skills
  • Ability to acquire and maintain relationships e.g., associates, guests, & vendors
  • Financial management skills e.g., ability to understand P&L statements, budgets, forecasting and scheduling
  • Ability to effectively manage labour productivity
  • Good presentation, platform, trainer and facilitator skills
  • Strong communication skills (verbal, listening, writing) and organisational skills
  • Ability to use standard software applications and hotel systems
  • Effective influence and negotiating skills
  • Effective change and conflict management skills
  • Strong customer and associate relation skills
  • Knowledge of the hotel law and safety standards
  • Knowledge of purchasing, inventory controls, supplies and equipment
  • Knowledge of overall hotel operations

Why join our team:

  • Competitive Salary
  • Contribution towards a Pension Scheme
  • 3 days sick leave pay per year
  • Additional leave in line with service after two years of service
  • Subsided proportion of wages during Maternity Leave after two years of service
  • Monthly contribution towards employee’s Health and Wellbeing after two years of service
  • Complimentary employee bus service to and from Bray Dart station daily
  • Learning and Development with opportunities for career progression
  • Complimentary Car Parking
  • Meals while on duty
  • Employee Recognition Awards
  • Uniform provided and laundered

If you feel you have the required skills and would like to be considered for this role, please submit your details to Karen’s attention through the link below.



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