Front Office Manager €50K Plus

in Career Vision Recruiters

Permanent | Full Time

Meath

Posted 4 May, 2023

Front Office Manager – Meath

The Front Office Manager is responsible for all duties of the front office operation, including management of the front desk, nights, porters etc, training and employee development, delivery of quality customer service, and resolution of guest issues. Excellent package for the chosen candidate!

 

Responsibilities

  • Lead, direct, and manage all department operations. Maintain regular presence throughout the department
  • Monitor operations to ensure consistent standards of performance are followed and all brand standards are properly executed.
  • Regularly and clearly communicate guest arrivals and departures and additional relevant information with other departments, as needed
  • Maximise room revenue and occupancy by effectively controlling rates and availability
  • Ensure guest’s needs and concerns are responded to in a timely, professional, and friendly manner with a focus on service recovery
  • Maintain knowledge of all property services and hours of operation; restaurant food concepts, menus, guest room types, layout, amenities, and locations; and room rates, special packages, and promotions
  • Be familiar with the local area and its tourist / visitor attractions
  • Create department budget to include revenue, payroll, costs, and expenses
  • Prepare and execute business plans to ensure the maximisation of department performance
  • Attract and select the best talent available from inside or outside the organisation
  • Develop and implement strategies to retain staff
  • Train and coach supervisors and employees to achieve their career goals and maximise their potential
  • Resolve guest complaints and implement changes to prevent future issues.
  • Maintain presence in property during peak business periods
  • Maintain effective relationships with guests
  • Carry out duty management as required

 

The Candidate

  • 2+ years’ experience in a Front Office Management role.
  • Effective and influential people skills
  • Positive attitude and the desire to motivate others
  • Strong communication and listening skills
  • Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (Opera.)

 

For more information contact Stuart in confidence or apply directly through the link for more details.

 

 

Apply for job



    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Featured Positions

    Stay up to date

    Latest News

    • Retention of 9% VAT rate “crucial” to tourism industry
      Retention of 9% VAT rate “crucial” to tourism industry

      Dublin’s Ashling Hotel has welcomed the Government announcement that the 9% VAT rate will be retained for a further six…

      7 March, 2023

      Read more

    • Ronan Flood Discusses Refresh Hospitality Group
      Ronan Flood Discusses Refresh Hospitality Group

      Ronan Flood is the publican behind the Refresh Hospitality group, which includes the popular Oscar’s Café Bar, in Smithfield, Barbers’ Bar, and…

      4 May, 2023

      Read more

    • Foam Café In Donegal To Host Spring Supper
      Foam Café In Donegal To Host Spring Supper

      Foam café in Bundoran, Co. Donegal, will host a spring supper event. Three Friends’ Vision Foam started as three friends’ vision…

      4 May, 2023

      Read more

    • New Hotel EV Chargers Launched At 13 Locations
      New Hotel EV Chargers Launched At 13 Locations

      Windward Management, a team of hotel operators and investors, has launched 90 new electric vehicle-charging points in 13 of its…

      4 May, 2023

      Read more

    • Dalata Notes That Group Is Trading Strongly In 2023
      Dalata Notes That Group Is Trading Strongly In 2023

      Dalata Hotel Group Plc noted that it is trading strongly in 2023, ahead of its AGM, which took place on Thursday…

      4 May, 2023

      Read more

    • Gary Rogers, Executive Chef At Carton House, Discusses His Career
      Gary Rogers, Executive Chef At Carton House, Discusses His Career

      FACE2FACE with…GARY ROGERS, Executive Chef at Carton House. This article was originally published in the Autumn 2021 issue of Hospitality Ireland Magazine,…

      4 May, 2023

      Read more

    • The Old Punch Bowl Of Dublin Hits The Market
      The Old Punch Bowl Of Dublin Hits The Market

      The Old Punch Bowl of 116 Rock Road, 1 Booterstown Avenue, Booterstown, Co. Dublin, has hit the market.   Details…

      7 March, 2023

      Read more

    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept
    Reject
    Privacy Policy