Job Summary
Client
Front Office Manager
Client
Front Office & Revenue
Due date
Status
€40,000-€45,000

Front Office Manager

Career Vision Recruiters are currently looking for a Front Office Manager for a busy 4* Hotelsituated in the heart of Dublin City Centre. A fantastic opportunity for an experienced Front Office Manager looking for an exciting change or for an Assistant Front Office Manager ready to take the next step in their career.

 

Reporting directly to the Hotel’s General Manager, you will be a professional and polished individual with excellent communication and presentation skills. The successful candidate will have at least 2 – 3 years hotel reception experience. You will demonstrate excellent team leading abilities as well as the initiative required to multi-task in this busy environment. This role will be ideal for candidates with some management/assist management experience in a hotel environment, who are interested in the opportunity for career development.

 

Day to day responsibilities will include:

  • Responsibility for the efficient running of the front office activities ensuring highest standard of customer service.
  • Recruitment & training of new team members.
  • Responsibility for training and development of existing and new members of staff
  • Preparation, implementation and training of SOP’s and Standards.
  • Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
  • Ensure that reservations and sales calls are dealt with in an efficient manner, delivering a high level of guest care.
  • Upselling rooms and cross selling throughout departments
  • Preparation of weekly rosters, weekly budget and processing payroll
  • Setting and achievement of weekly budgets and targets
  • Purchasing & stock control
  • Attend meetings such as Daily Briefings and weekly Head of Department meeting.
  • Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
  • Promote the Hotel, it’s outlets and local activities to all guests.

 

The ideal candidate for this position:

  • Previous experience as Front Office Manager/Assistant Manager is essential.
  • Working knowledge of Front Office Systems, preferably Opera is essential.
  • Be courteous and focused on providing a consistently high standard of service.
  • Must be a team player with the ability to multi-task.
  • Must be standards driven and detail orientated, with the desire to progress within the hospitality industry.
  • Excellent written and spoken levels of English.
  • Excellent interpersonal, organizational and communication skills.

 

The role will involve shift work meaning you will be required to work 5 days out of a 7-day week (weekend work also will be involved).

INDHOS

For more details on this role, please feel free to reach out to Brid Kinane for more details and the strictest of confidence or apply through the link below.

 

Job Types: Full-time, Permanent

Salary: €40,000.00-€45,000.00 per year

 

Benefits:

  • Bike to work scheme
  • Employee assistance program
  • Food allowance

 

Schedule:

  • Day shift
  • Weekend availability

 

Work Location: In person

Find Your
Dream Career Today

Explore various job opportunities and the most up to date news articles in each sector.

We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
Accept
Reject