Hotel Manager Boutique Hotel

in

Permanent

Dublin

Posted 6 January, 2023

Career Vision Recruiters have an exciting opportunity for a Hotel Manager for a Boutique 38 Bedroom Hotel. The hotel is going through a full refurb at the minute and is due to open in late Jan 2023. This role is a daytime position

We are currently seeking an enthusiastic, hardworking, and motivated individual with a positive can-do attitude, friendly personality when dealing with customers and genuinely enjoy working as part of a team.

Key Responsibilities

  • Greet and welcome the guests to the Hotel and provide excellent customer service.
  • Making reservations and take payments for future bookings.
  • Answer any queries the guest may have on in house facilities and tourist information
  • Welcoming and greeting guests in accordance with SOPs.
  • Check-in and check-out guest’s accordance with company standards.
  • Provide keys, show guests to room, and deliver luggage as required.
  • To communicate any enquiries to the relevant department in a timely manner, ensuring that all information is correct.
  • Deal with all calls and emails efficiently and effectively.
  • Deal effectively with all queries relating to your shift as required.
  • To respond to any telephone or email reservations enquiries and ensuring that all queries are responded to in a timely and professional manner.
  • Ensuring billing is correctly carried out to the hotel standards.
  • To assist other departments if required with basic tasks.
  • Participate with training and coaching of team members as required.
  • To be fully aware of and strictly adhere to Health and Safety, fire, and security

The ideal candidate for this position

  • Experience in a similar role would be desirable and knowledge of Hotsoft PMS
  • Excellent customer care and communications skills
  • Excellent command of the English language both written and oral is essential
  • Highly motivated
  • Must have good customer service experience.
  • Be self-motivated and a team player.
  • Must be prompt and reliable.

For more details on this exciting position please feel free to contact Stuart at Career Vision Recruiters or apply through the link in confidence.



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