Meeting & Events Executive

in

Full Time

Dublin

Posted 7 October, 2022

Career Vision Recruiters are currently recruiting for the position of Meeting & Events Executive for a Hotel in North County Dublin. The Meeting & Events Executive will be responsible for maximising all sales and revenue generating opportunities, also develop new and strengthen existing business opportunities with a particular emphasis on growing the hotels wedding, corporate and events market share.

Responsibilities

  • In charge of meeting and exceeding customer expectations both over the phone and in person.
  • Provide information, quotations, proposals, and contracts to all customers in a timely and accurate manner.
  • Respond to all event inquiries as soon as possible (email, phone, walk-in)
  • Ensure that detailed files are kept from the first meeting until the wedding is completed.
  • Manage client expectations and always go above and beyond.
  • Handle all customer inquiries and complaints in accordance with the hotel’s expectations, ensuring that guests are satisfied when they leave.
  • Ensure that customer feedback is forwarded to the department manager for follow-up.
  • Promote meeting/weddings actively within the hotel in order to maximise sales opportunities. Keep abreast of and familiar with industry trends both locally and globally in order to improve our product and service while maintaining our cutting-edge status.
  • Keep an eye out for competitors, packages, products, and marketing.
  • Daily office administration duties in collaboration with the Events team
  • Attend all wedding fairs, both in and out of the hotel.
  • Sales responsibilities include showing potential customers around the hotel and upselling every department, as well as looking for new business opportunities through cold calling, telephone sales, mail shots, and other methods.
  • Using the PMS system, prepare and maintain administrative documentation for events, implement proper filing procedures, and ensure the computer system is always up to date and accurate.

Requirements

  • Attention to detail
  • Excellent client relationship building skills
  • Strong work ethic and ability to multitask
  • Must respond promptly to all inquiries (verbal and written)
  • Always maintain a professional appearance.
  • Must be hands-on and willing to be flexible in terms of work days and hours as the business requires

Benefits:

  • Free parking.
  • Free staff meals while on duty.

Please contact Karen to learn more by submitting your CV to the link below



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