Receptionist

in

Permanent

Dublin

Posted 27 December, 2022

Career Vision Recruiters have an exciting opportunity for an Experienced Full-Time Receptionist to join a New Hotel in Dublin City, Opening in January 2023.

We are currently seeking an enthusiastic, hardworking, and motivated individual with a positive can-do attitude, friendly personality when dealing with customers and genuinely enjoy working as part of a team.

Key Responsibilities

  • Greet and welcome the guests to the Hotel and provide excellent customer service.
  • Making reservations and take payments for future bookings.
  • Answer any queries the guest may have on in house facilities and tourist information
  • Welcoming and greeting guests in accordance with SOPs.
  • Check-in and check-out guest’s accordance with company standards.
  • Provide keys, show guests to room, and deliver luggage as required.
  • To communicate any enquiries to the relevant department in a timely manner, ensuring that all information is correct.
  • Deal with all calls and emails efficiently and effectively.
  • Deal effectively with all queries relating to your shift as required.
  • To respond to any telephone or email reservations enquiries and ensuring that all queries are responded to in a timely and professional manner.
  • Ensuring billing is correctly carried out to the hotel standards.
  • To assist other departments if required with basic tasks.
  • Participate with training and coaching of team members as required.
  • To be fully aware of and strictly adhere to Health and Safety, fire, and security

The ideal candidate for this position

  • Experience in a similar role would be desirable
  • Excellent customer care and communications skills
  • Excellent command of the English language both written and oral is essential
  • Highly motivated
  • Must have good customer service experience.
  • Be self-motivated and a team player.
  • Must be prompt and reliable.
  • Be flexible with regards to working hours and be available for weekend work

For more details on this exciting position please feel free to contact Ray at Career Vision Recruiters or apply through the link in confidence.

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