Career Vision Recruiters are currently recruiting an experienced Hotel Operations Manager to join a well-established 4-star hotel in County Waterford. This is a key leadership role for a hospitality professional with strong Food & Beverage expertise and a proven track record in hotel operations.

You will be required to support the General Manager in the effective day-to-day operation of the business, ensuring high service standards, operational efficiency, and an excellent guest experience at all times. The role involves working closely with all department heads to oversee daily operations, support team development, and assist with financial planning and performance targets.

The Operations Manager will play a key leadership role in ensuring all departments operate smoothly and efficiently. This position requires strong experience across food & beverage, weddings, conferences, events, and overall business operations, along with the ability to lead teams effectively in a fast-paced environment. The successful candidate will also take responsibility for overseeing operations in the absence of the General Manager.

Strong organisational skills, attention to detail, and a commitment to delivering consistent service standards are essential. Flexibility to work evenings, weekends, and varied shifts is required, particularly during busy wedding, conference, and event periods.

Key Responsibilities

• Support the overall management and daily operation of the business.
• Ensure excellent customer service standards are consistently delivered by all team members.
• Handle customer queries and complaints professionally and efficiently.
• Work collaboratively with Heads of Department to implement and maintain operational procedures and service standards.
• Assist in training, coaching, and developing team members to ensure high performance and compliance with company standards.
• Build and maintain positive working relationships across all departments.
• Support the review and improvement of food, beverage, wedding, conference, and event service standards.
• Assist with the planning and smooth delivery of weddings, conferences, and other events, ensuring all operational requirements are met to a high standard.
• Assist with achieving financial targets through effective cost control, labour management, and revenue generation.
• Monitor compliance with health, safety, and company procedures across all operational areas.
• Promote a positive team culture focused on professionalism, respect, accountability, and continuous improvement.
• Ensure staffing levels are appropriate and team members are adequately trained to meet operational demands.

Candidate Requirements

• Minimum 3–5 years’ experience in a senior hotel operations role (4-star or above preferred)
• Strong and proven Food & Beverage management experience is essential
• Experience overseeing weddings, conferences, and events within a hotel environment
• Solid understanding of hotel financials, KPIs, and revenue management
• Excellent leadership, communication, and organisational skills
• Ability to work under pressure in a fast-paced hospitality environment
• Hands-on, proactive management style with attention to detail
• Flexibility to work evenings, weekends, and peak operational periods

Please reach out to Sandra in confidence.